Hexabot Community Edition is an open-source chatbot solution that allows users to create and manage AI-powered, multi-channel, and multilingual chatbots with ease.
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chatbots
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Build Smooth AI Chatbots / Agents
Hexabot provides everything you need to create and manage your own AI powered chatbot / agent, Customizable, Multi-Channel, Multi-Lingual and Text-to-Action Capabilities.
Hexabot is an open-source AI chatbot / agent solution. It allows you to create and manage multi-channel, and multilingual chatbots / agents with ease. Hexabot is designed for flexibility and customization, offering powerful text-to-action capabilities. Originally a closed-source project (version 1), we've now open-sourced version 2 to contribute to the community and enable developers to customize and extend the platform with extensions.
Features
LLMs & NLU Support: Integrate with your favorite LLM model whether it's by using Ollama, ChatGPT, Mistral or Gemini ... Manage training datasets for machine learning models that detect user intent and language, providing intelligent responses.
Multi-Channel Support: Create consistent chatbot experiences across multiple channels like web, mobile, and social media platforms.
Visual Editor: Design and manage chatbot flows with an intuitive drag-and-drop interface. Supports text messages, quick replies, carousels, and more.
Plugin System: Extend Hexabot's functionality by developing and installing extensions from the Extension Library. Enable features like text-to-action responses, 3rd party system integrations, and more.
Multi-lingual Support: Define multiple languages, allowing the chatbot to interact with users in their preferred language.
Knowledge Base: Seamlessly integrate and manage dynamic content such as product catalogs and store lists for more engaging conversations.
User Roles & Permissions: Granular access control to manage user roles and permissions for different parts of the system.
Contextual Data: Define variables to collect and leverage relevant information about end-users to deliver personalized responses.
Subscribers & Labels: Organize users by assigning labels and customize their chat experience based on defined segments.
Inbox & Handover: Provides a real-time chat window where conversations can be monitored and handed over to human agents when necessary.
Analytics Dashboard: Monitor chatbot interactions and performance with insightful metrics and visualizations.
Directory Structure
frontend: The admin panel built with React/Next.js for managing chatbot configurations and flows.
api: The backend API built with NestJS and connected to MongoDB for data storage and management.
widget: A React-based live chat widget that can be embedded into any website to provide real-time interaction.
nlu: The NLU Engine built with Python, enabling intent recognition and language detection through machine learning models.
docker: A set of Docker Compose files for deploying the entire solution, making it easy to run Hexabot in any environment.
Getting Started
Prerequisites
Node.js >= 18.17.0
npm (Node Package Manager)
Docker installed
Installation
Install Hexabot CLI globally to have easy access to its commands:
npm install -g hexabot-cli
Usage
Create a new project:
hexabot create my-chatbot
This will create a new folder my-chatbot with all necessary files to get started.
Navigate to your project folder:
cd my-chatbot
Install dependencies:
npm install
Initialize environment:
hexabot init
This command copies the .env.example file to .env, which you can edit to customize your configuration.
Run in development mode:
hexabot dev --services nlu,ollama
This starts the required services in development mode.
UI Admin Panel is accessible via http://localhost:8080, the default credentials are :
For detailed information on how to get started, as well as in-depth user and developer guides, please refer to our full documentation available in the docs folder or visit the Documentation.
You can also find specific documentation for different components of the project in the following locations:
We welcome contributions from the community! Whether you want to report a bug, suggest new features, or submit a pull request, your input is valuable to us.
Environment Setup: To configure the environment variables, use the following command at the root folder for initialization:
$ hexabot init
This will copy the .env.example file to .env in the ./docker directory if the file does not already exist.
Running the Application: Once your environment is set up, you can start the app. Use either of the following commands:
For development mode:
$ hexabot dev
Otherwise, you can choose to download docker images rather than building them:
$ hexabot start
You can also enable services such as the NLU engine and Ollama (The services are declared under the ./docker folder) :
$ hexabot dev --services ollama,nlu
Note: The first time you run the app, Docker will take some time to download all the required images.
License
This software is licensed under the GNU Affero General Public License v3.0 (AGPLv3) with the following additional terms:
The name "Hexabot" is a trademark of Hexastack. You may not use this name in derivative works without express written permission.
All derivative works must include clear attribution to the original creator and software, Hexastack and Hexabot, in a prominent location (e.g., in the software's "About" section, documentation, and README file).